The ‘Five Why Toolkit’ is designed to get you started on the path to incident investigation. In the toolkit you will receive multiple template formats to perform your own Five Why process and to use in presentations.
About the ‘Five Why’ Analysis
The Five Why process is a problem-solving technique commonly used in root cause analysis that narrows down the cause of failure by asking ‘why did this occur?’. By asking ‘why’ after each answer, a new layer is revealed until the root cause of the problem is exposed and addressed.