The ‘Five Why Toolkit’ is designed to get you started on the path to incident investigation. In the toolkit you will receive multiple template formats to perform your own Five Why process and to use in presentations.

About the ‘Five Why’ Analysis

The Five Why process is a problem-solving technique commonly used in root cause analysis that narrows down the cause of failure by asking ‘why did this occur?’. By asking ‘why’ after each answer, a new layer is revealed until the root cause of the problem is exposed and addressed.

In this FREE toolkit you will receive:

Spreadsheet Template

Access a downloadable XLS spreadsheet. Includes:

  • Incident description
  • Causal pathway flow
  • Root cause analysis
  • Action items & responsible parties

Save as a template for repeated use.

Printable PDF

Quickly download and use the printable flow chart for internal investigations and as a training tool.

Presentation template

Use the included downloadable presentation template (.pptx) to share your findings during your next incident briefing.

Get inspired

Data gestuurd onderhoud: Learnings van Vitens

Data gestuurd onderhoud: Learnings van Vitens

Vitens and MaxGrip host a webinar in Dutch on data driven maintenance, their process and learnings. Collaboration with the Dutch maintenance organization NVDO.

Perspectives on Asset Management

Perspectives on Asset Management

We bring together perspectives on asset management for EuroMaintenance. Presentations incl. with Waternet, ONE-Dyas, TenneT, Victrex, LNS Research and IFS Ultimo.

engineer turning knob and lever

Reliability Metrics 101: Mean Time to Repair (MTTR)

An overview of MTTR, how to improve it, and how to use this knowledge to influence your organizations maintenance and reliability strategy.