Over a 4-month period, MaxGrip supported a building materials manufacturer as they transitioned from a legacy EAM to a new solution. This guidance led to an increase in workforce efficiency, improved data capturing, and a successful EAM adoption across the entire organization.

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About the Client

MaxGrip’s client manufactures commercial and residential building
materials. They are headquartered in North America and have operations
which extends across 60 facilities.
Recent changes within the organization required transitioning to a new
Enterprise Asset Management (EAM) solution as their legacy EAM no
longer met their needs.
They sought MaxGrip’s guidance to use this transition as an opportunity
address additional areas of improvement within their organization.

The Challenge

The client desired to use their new EAM solution to help them address
several improvement areas across their maintenance department that
were impacting their day-to-day operations, including:

  • A complex EAM system that was incompatible for their site
  • No training program or documentation of processes
  • Inconsistent maintenance data capturing and reporting
  • Inaccurate foundational data

To overcome these challenges, the maintenance supervisor and planner
had to take on a higher administrative workload in addition to their
operational responsibilities.

The Scope

To begin the project, MaxGrip performed an Asset Improvement Mapping
(AIM), which created a roadmap to directly address the challenges they
were facing. This roadmap would help ensure the transition was both
efficient and seamless to minimally interrupt business operations.
MaxGrip provided the client with a scope that included:

  • Phasing out the legacy EAM with business continuity
  • Building a training program
  • A strategic, guided EAM transition

Our Solutions

Phasing out the legacy EAM with business continuity
Over a 4-month period, MaxGrip guided the client through internal
facilitations which included several critical departments such as
maintenance, production, engineering, IT, and corporate leadership.
These facilitations ensured there was a clear alignment in objectives
between the business and its operational activities. It also provided the
opportunity to establish what the goals and key performance metrics were
for the entire organization.
Once all stakeholders were aligned and onboard, the necessary steps were
taken manage, update, and migrate their asset data in a way that ensure
business continuity.

Building a training program
A key part to ensuring long-term success and alignment is to ensure
that there is a program in place to continue to support EAM training and
continuous improvement between EAM workflows and maintenance
operations and work processes.

Strategic, guided EAM implementation
The MaxGrip team supported the deployment of their new EAM solution
across all phases of the project, which included:

  • EAM system testing & debugging
  • Operations workflow integration
  • Master data management
  • Training & employee coaching/support
  • Developing KPIs and a system for tracking
  • Go-live and post-implementation support
  • Ensured business continuity

The Results

MaxGrip’s guidance helped the client meet their tight transition deadlines
and EAM usage desires.

Improved workforce efficiency
Since the EAM’s data management was now dispersed across a team
of technicians, it contributed to a decreased administrative load on the
maintenance supervisor and planner. This allowed them to focus their
internal resources on operations.

Increased EAM usage
By integrating training and workflow within the EAM, the client’s
maintenance team was able to exponentially improve their knowledge of
the tool and, therefore, increase its adoption.

Clean and usable data
As part of the implementation of this new EAM, the client’s asset data
(including asset hierarchy and maintenance plans) were updated and
produced improved data capturing and reporting.

Data management tools
As part of the implementation, MaxGrip helped to integrate new data
management tools. These tools allowed the client to use their EAM data
to help drive their maintenance strategy, increase operational efficiency,
and improve their asset reliability.

Results in numbers

Results EAM implementation

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