The Amsterdam metropolitan area has a metro & tram network consisting of 224 kilometers of tram track and 110 kilometers of metro track. Travelers use these means of transportation for 200 million rides annually. The City of Amsterdam is responsible for the metro & tram network and has to ensure the safety, availability and reliability of the assets while maintaining a cost-efficient asset organization. For their Tram division, the City of Amsterdam wanted to gain better insights in the condition of the infrastructure assets through maintenance strategies and digitalization. This enables effective decision-making and results in a future-proof, safe and efficient tram network.
"As a public organization we do not only need to optimize the value of our infrastructure within the financial boundaries. We also have to prove the right use of our funding. With CBM in Amsterdam, the insights and control it offers, we are taking the next step to make that happen."
– Jacco Zwemer, Director Asset Management MET Amsterdam
Case study – highlights
Approach
- Translating strategic policy into a future-proof asset management approach
- Implementing Condition Based Maintenance (CBM)
- Implementation of dashboards with real-time insights into asset health and performance
- Stakeholder and change management: from political arena to technicians
Results
- Better insights and informed decision making through real-time asset health dashboards
- 20% annual cost reduction
- High internal adoption rate on all organizational levels
Get Inspired
Five common spare parts challenges that we encounter regularly, illustrated by solutions based on real-world examples.
How RET uses Predictive Maintenance to future-proof public transport, safeguard knowledge, and enable data-driven decisions
Choosing the best maintenance strategy for your organization is a constant trade-off between risk mitigation and cost savings. Selecting the right mix of corrective, preventive and predictive maintenance is crucial for asset reliability, operational efficiency, and financial sustainability.





