Embedding Global Maintenance Excellence Blueprint ensures time savings of 75 percent

MaxGrip helped developing and implementing the global maintenance excellence program ‘Maintenance to Effectiveness and Efficiency’ (MEE). A new global maintenance blueprint and system, at the world’s leading independent tank storage provider for the oil and chemical industries.

Headquartered in the Netherlands, the company operates terminals with a combined storage capacity of 33.5 million m3. Another 5.5 million m3 is being developed and will be added by 2019. The mission is to ensure safe, reliable and efficient storage and handling of bulk liquid products on the most important shipping routes around the world.

“MaxGrip has a strong reputation in the oil & gas and chemical industries. We have a leading edge when it comes to integrated solutions”, says Wouter Boerefijn. “We combine software and services to deliver results and implement them in the daily maintenance practice. We already had in-depth knowledge of the maintenance organization, and experience with the global implementation of Infor EAM”.

Cost-effective and transparent

The company’s Global Operations department asked MaxGrip to develop a maintenance excellence program. The program goal is to improve the operational excellence. Every terminal would be supposed to have a cost-effective, transparent and risk based maintenance strategy according compliant with legislation and Corporate standards. The way to achieve this is to set up a global standardized EAM system, asset master data structure and process accordingly.


How we help

  • Providing integrated solutions with combinations of software and services
  • Implementing a global EAM system, asset master data structure and APM strategy
  • Combining Infor EAM and  Optimizer+  from an IT as well as business perspective and implement that in the daily maintenance practice globally;
  • Developing risk-based, multi-year maintenance programs for all terminals
  • Ensuring each terminal has a cost-effective and transparent maintenance strategy
  • Raising awareness of risks and the effects of mitigation measures on company objectives
  • Using Optimizer+, including industry-specific libraries, to enable and execute MEE
  • Connecting the dots between people, departments and processes with IT standardisation

One IT system and data model

The global EAM blueprint provides standardisation mainly for maintenance but also strengths other corporate business processes in operations & maintenance, finance & procurement. One global EAM (IT) system, blueprint, data model and implementation of Asset Performance Management software Optimizer+, translates business into significant savings and efficiency gains. The EAM system and maintenance blueprint supports the core operational terminal processes, growing data accuracy, innovative technologies like predictive maintenance and mobile. The interface between EAM and Optimizer+ creates an accessible, user-friendly and cost-effective way of loading additional EAM data for all end users globally.

People and processes

MaxGrip developed a global maintenance management training program to embed the MEE blueprint. To connect people and processes on the terminal training focused on maintenance managers and engineers, but also on operations and HSE staff. Training sessions raised understanding of the process and new to-be implemented software system. How to secure statutory maintenance, master data, risks analysis and manage the work flow accordingly. Ultimately to achieve a successful implementation of MEE which affects service delivery, compliance goals and organizational objectives positively.

Optimized maintenance strategy

The maintenance excellence program standardizes and automates the maintenance process at 40 terminals globally. It supports exchange of best practices and corporate standards for an optimized maintenance strategy. It includes alignment for asset master data built, asset safety criticality identification and risk mitigating maintenance plans.

Implementation of the global EAM system including Optimizer+ enables efficiency and benefits between different core business processes. E.g. avoiding conflicting maintenance inspections and turnarounds activities at terminal facilities during service delivery processes.

Advantage of a global blueprint is that it enables a standardized and efficient deployment says Wouter Boerefijn. “The program roll-out is heading a coverage of 70% of the storage capacity worldwide. Now our focus is shifting towards optimizing maintenance and harvesting benefits by further program implementing (business change) in order to help the client achieving maximized service delivery and compliancy goals”.

Benefits of harmonising business processes throughout the organization:

For IT:

  • One data model, one blueprint, one interface with ERP system
  • One IT vendor for the whole organization: support, upgrades, new releases
  • No more need for local IT systems and operational & maintenance knowledge

For Procurement:

  • “Cost on asset”: clear insight into expenditure for equipment, parts and services
  • Vendor performance: the data to optimize global maintenance procurement strategies

For Operations:

  • EAM system supports the optimization of core business processes at each terminal
  • Predictive maintenance through connection with other terminal automation systems
  • Mobile devices allow for efficiency gains and ever more accurate data